Global HR
July 11, 2025
|
15
 min read

EOR vs Staffing Agencies in India: What Global Companies Should Know

Author:
Valentina Bussi

Here's what procurement teams don't tell you: while global trading giants step up their India presence amid 8.2% GDP growth, most companies still get their hiring strategy spectacularly wrong.

One misguided decision between EOR vs staffing agencies in India can cost you months of delays, thousands in penalties, or worse - your best candidates walking away.

We've watched brilliant expansion strategies crumble because someone picked convenience over compliance - or worse, compliance over speed.

After guiding companies through hiring decisions across 11+ markets, we've seen ten-person teams save $80,000 in year-one costs by choosing correctly, and others lose talent because they didn't.

The difference between companies that nail their India entry and those that don't often comes down to this single choice. So, make sure you get it right the first time. 

Employer of Record vs Staffing Agency in India Explained

Most companies think these are interchangeable solutions. They're not, and mixing them up costs serious money.

The fundamental difference comes down to legal responsibility.

An EOR becomes your legal employer, handling everything from payroll to compliance. A staffing agency finds talent but typically walks away once the placement is made.

This distinction matters tremendously in India. With over 50 central and state labor laws governing everything from wages to working hours, getting the model wrong can trigger compliance disasters that take months to fix.

What is an Employer of Record (EOR) in India?

An Employer of Record serves as your legal employer, taking full responsibility for employment contracts, payroll, and compliance with India's complex labor framework.

Unlike recruiters who find people, EORs become the official employer while you direct the day-to-day work. This means they handle employment contracts, income tax withholding, social contributions, and deal with India's 28 state-specific regulations.

India-specific compliance challenges that make EOR more efficient than staffing agencies.
Some companies also get confused between EORs and Professional Employer Organizations (PEOs) - they sound similar, but work completely differently. The PEO vs EOR reality in India often surprises companies who think they're getting the same service.

What is a staffing agency in India?

Staffing agencies are talent acquisition specialists - they find people, you employ them.

They maintain databases of candidates and use networks to source, screen, and present qualified professionals. 

The key distinction: Most staffing agencies step back once placement is complete. For permanent hires, you become the direct employer, handling all compliance. For temporary placements, the agency remains the employer but only for those specific workers.

What staffing agencies excel at:

  • Understanding 60-90 day notice periods (standard for professionals)
  • Cultural fit assessment across diverse regions
  • Managing counter-offer negotiations (extremely common in India's competitive market)
  • Volume hiring for specific projects or seasonal needs

Hiring in India with EOR vs Staffing Agency

Process Step EOR Model Staffing Agency Model
Initial Setup Sign service agreement with EOR – start hiring immediately Local entity required for direct hires (2–6 months setup)
Candidate Sourcing Company sources candidates (EOR handles employment) Agency sources, screens, and presents candidates
Interview & Selection Company conducts all interviews and makes final hiring decisions Joint process – agency screens initially, company makes final choice
Employment Contract EOR prepares locally compliant contract and becomes legal employer Company creates contract (permanent) or agency (temporary)
Onboarding & Documentation EOR manages all HR paperwork, PF enrollment, and statutory registrations Split responsibility – agency coordinates, company onboards
First Payroll/Payment EOR processes payroll with all tax deductions and compliance Company runs payroll (direct hire) or agency handles (temporary staff)

EOR hiring process in India

The EOR hiring process streamlines everything after candidate selection. You identify who to hire, then the EOR handles the administrative heavy lifting.

Once you've selected your candidate, the EOR extends a locally compliant offer letter covering salary structures, probation periods, leave policies, and termination clauses per Indian labor laws. The candidate signs with the EOR as their legal employer.

Next comes rapid onboarding:

  • EOR collects personal documents (PAN, Aadhaar, education certificates)
  • Registers employee for Provident Fund and ESI (if applicable)
  • Sets up payroll with proper tax calculations
  • Provides HR policy overview and platform access
The Speed advantage: Companies can go from candidate selection to fully employed team member in days. 

We've seen our EOR specialists onboard engineering teams within 72 hours of decision-making. The EOR remains an ongoing partner throughout employment - handling monthly payroll, answering HR queries, managing statutory filings, and contract updates.

Skip the Trial-and-Error Approach to India Hiring

We've seen every hiring mistake in the book - let’s make sure you’re not the next one!

Staffing agency process in India

Staffing agencies excel at the talent discovery phase but require more preparation for the employment transition.

The process starts with detailed job requirements sharing. The agency leverages candidate databases, professional networks, and job boards to source talent. They conduct initial screening - technical interviews, reference checks, cultural fit assessment.

For permanent hires:

  • Your company issues the employment contract
  • You handle all onboarding documentation
  • You manage PF registration, tax setup, benefits enrollment
  • Agency involvement typically ends at placement

For temporary staffing: The agency remains the legal employer, handling payroll and basic compliance for that worker while you supervise daily work.

Critical gap most companies miss: Agencies typically conclude involvement once permanent placements join your payroll. All ongoing HR responsibilities - from monthly payroll to termination procedures - become your burden.

For a deeper dive into the topic, you can check out or blog on Hiring in India - it’s full of tips and insights that you will definitely find helpful!

How Does Compliance Differ Between EOR in India vs Staffing Agency

Compliance Area EOR Coverage Staffing Agency Coverage
Labor Law Compliance Comprehensive – handles all central and state-specific regulations Limited – only recruitment-related compliance, no ongoing coverage
Payroll Tax Management Fully managed – TDS calculations, deposits, and quarterly filings Not covered for direct hires – company responsibility
EPF (Employee Provident Fund) Complete administration – enrollment, contributions, returns filing Varies – agency covers temporary staff only, direct hires need separate setup
ESI (Employee State Insurance) Full management for eligible employees under wage thresholds Limited to agency’s temporary employees during contract period
Professional Tax (State-wise) Managed across all states with different PT requirements Not managed for direct hires – company must register in each state
TDS (Tax Deducted at Source) Complete handling – withholding, deposits, Form 16 issuance Company responsibility for direct employees
Termination & Severance Fully managed – legal compliance, severance calculations, risk mitigation Company handles for direct hires – agency manages temporary
State-Specific Regulations Expert navigation across 28 states and 8 union territories Company must learn and comply with each state's requirements

Legal benefits of using EOR in India

An EOR provides comprehensive compliance management that goes far beyond basic payroll processing.

The EOR assumes full liability for employment-related penalties and legal issues. When payroll tax filings are missed or statutory benefits aren't provided correctly, the EOR bears that risk, not your company.

Why is this important in India:

  • New Labour Codes are consolidating 29 existing laws
  • At least 50% of remuneration must be basic wages under updated codes
  • State-wise variations create compliance complexity most companies underestimate

State-specific expertise is where EORs truly shine. Maharashtra requires different holiday allocations than Karnataka. Tamil Nadu has unique leave rules compared to Delhi. EORs navigate these variations automatically.

The speed advantage: Many compliance prerequisites for hiring - PF registration, ESI enrollment, tax account setup - are already in place with EORs. You hit the ground running from day zero without compliance gaps.

What legal support do staffing agencies provide

Staffing agencies offer limited legal support in the employment context - this reality surprises many expanding companies.

For permanent placements: 

The agency's legal involvement stops at recruitment compliance. They ensure non-discriminatory hiring practices, but once your employee joins your payroll, comprehensive compliance becomes entirely your responsibility.

All ongoing legal obligations - PF registration, ESI contributions, tax withholding setup, statutory benefits, grievance mechanisms - must be handled in-house or via separate consultants.

For temporary staffing: 

When individuals remain agency employees during assignments, agencies handle their compliance - payroll taxes, PF contributions, ESI coverage. But this support is narrowly focused on those specific workers only.

The "compliance creep" problem emerges as you scale. 

You might start with one or two contractors (manageable), but growing to 10-15 contractors plus permanent staff creates a fragmented compliance scenario. Multiple agency relationships to oversee, plus internal compliance for direct hires.

EOR vs Recruitment agency: Who Manages the Employees

Employee management responsibilities create the biggest operational surprises for companies choosing between EOR and staffing agencies.

The balance of who handles what affects not just workload, but employee experience and your level of control.

Management Area EOR Staffing Agency
Monthly Payroll Processing Fully handled – calculates salaries, taxes, net pay transfers Handles temps only; no role for direct hires
Benefits Administration Manages EPF, ESI, health insurance, leave tracking Minimal for direct hires; statutory only for temps
Performance Management No involvement – company drives all evaluations Not involved post-placement
Leave Management Maintains records, ensures legal compliance, processes requests Agency handles temps; none for direct hires
Employee Relations Provides HR helpdesk, handles grievances with company Minimal for direct hires; supports temps only
Training & Development Not provided – company-led initiative Not provided beyond basic orientation
Termination Process Handles legal compliance, settlements, documentation Limited role for direct hires; manages temps

Here’s the operational reality: An Employer of Record (EOR) takes care of all the administrative "employer" tasks, so you can focus on managing your team and driving strategy. With a staffing agency, you’re responsible for both the strategic and administrative aspects of hiring direct employees.

With EOR, control vs. convenience emerges as the key trade-off.

EOR employees remain fully integrated into your company culture - they attend meetings, receive company communications, and follow your management direction. The only difference is administrative: their payslips come from the EOR, not your entity.

The psychological EOR factor many miss: Some employees might feel less connected if they know they’re technically employed by a third party. 

The solution? Clear, honest communication. Let them know they’re part of your team, and the EOR is simply there to handle HR admin. When explained well, most employees are completely comfortable with this setup.

Do You Need an Indian Entity for EOR vs Recruitment Agency

Entity requirements represent a a big decision point - your choice between EOR vs staffing agencies in India directly determines whether you need months of incorporation hassles or can start hiring immediately.

The fundamental difference: EOR eliminates entity needs entirely, while direct hiring through staffing agencies typically requires establishing an Indian legal presence. This single factor often decides the entire hiring strategy.

EOR advantage: No local entity required

One of EOR's strongest advantages: you bypass Indian incorporation entirely. The EOR already has registered legal entities and infrastructure - they become your local employer on paper.

The speed makes a big difference: Instead of months dealing with Ministry of Corporate Affairs paperwork, obtaining Director Identification Numbers, and crafting Articles of Association, you sign an EOR service agreement and start hiring within days.

Why EOR is the cost-effective choice vs staffing agencies and entity setup in India.

An EOR also offers flexibility, making it ideal for market testing.

EOR provides "instant entity" for HR purposes without the long-term commitment of creating a company. If your plans in India change, scaling down is simple - no need for complicated company dissolution processes.

Tax advantages: Since employees are technically employed by the EOR, your foreign company may avoid certain Permanent Establishment triggers. That said, always consult a tax advisor for specific guidance. 

Skip the Trial-and-Error Approach to India Hiring

We've seen every hiring mistake in the book - let’s make sure you’re not the next one!

Recruitment agency: Local entity required

Direct hiring via staffing agencies demands Indian legal entity establishment - India's labor laws require registered entities to employ Indian nationals directly.

Entity setup requirements include:

  • Private limited company incorporation (most common choice)
  • Minimum one Indian resident director on the board
  • Multiple tax registrations: PAN, TAN, GST if applicable
  • State-wise registrations: Shops & Establishments Acts, Professional Tax
  • Statutory compliance setup: EPFO, ESI registrations upon hiring

Timeline expectations: 3-6 months minimum for complete setup, even with experienced counsel. Multi-state operations add complexity layers.

Besides that, maintaining compliance comes with ongoing responsibilities, including:  

  • Monthly/quarterly filings across multiple authorities
  • Annual financial statements and board meetings
  • Statutory audits and regulatory compliance
  • Local banking relationships and working capital requirements
When a staffing agency plus legal entity may be more viable than EOR in India.

Long-Term EOR vs Short-Term Staffing in India

The duration of employment plays a key role in deciding the best hiring strategy for your needs. And your timeline will determine the optimal approach. 

If you're building a permanent team, EOR (Employer of Record) is the way to go. 

Employees hired through an EOR are full-time team members, making it easier to invest in their growth, integrate them into your company culture, and nurture long-term careers. This aligns perfectly with what top Indian talent expects - stability, growth, and a sense of belonging.

On the other hand, staffing agencies shine in short-term scenarios, such as:

  • Project-based work: 6-month implementations or seasonal spikes
  • Volume hiring: 20 customer support reps for holiday seasons
  • Specialized consulting: Expert contractors for specific initiatives
  • Testing periods: Probationary arrangements before permanent offers

EOR vs Staffing Agency in India: Cost Comparison

Cost often becomes the make-or-break factor, but total ownership costs tell a different story than upfront fees.

EOR and staffing agencies structure pricing completely differently - understanding these differences prevents budget surprises.

Cost Factor EOR Model Staffing Agency Model
Initial Setup Costs None or minimal onboarding fee (~$300) Entity setup ₹140,000+ (~$1,650) plus legal fees
Monthly Service Fees $400–$800 per employee or 8–15% of gross payroll No ongoing agency fees (direct hire)
One-Time Placement Fees None (pure EOR services) 8.33–30% of annual salary per hire
Payroll Processing Included in EOR fee Company must establish payroll capability
HR System Setup Not needed – EOR provides systems Company must invest in HRMS/payroll software
Exit/Termination Costs EOR manages legal compliance, no extra fees Company handles all statutory payouts and risks

Let’s do a practical scenario comparison for clarity:

Suppose you need to hire 5 employees in India, each with an annual salary of ₹1,200,000 (₹100k per month, roughly $15k per year each), assuming they all stay for 3 years.

Using an EOR:

  • If the EOR charges a flat ₹15,000 per employee per month (about 15% of monthly pay in this case)
  • For 5 employees, that’s ₹75,000/month.
  • Over 3 years (36 months), the total cost is ₹2,700,000 (~$33k) in service fees.
  • No placement fees, no entity costs, and ₹2.7M covers compliance and HR support for all 5 employees.

Using a staffing agency + own entity:

  1. Placement fees:  
  • Suppose the agency placement fee is 20% of annual salary per hire. For each hire, that’s ₹240,000
  • For 5 hires, that’s ₹1,200,000 ($15k) in year 1.
  1. Entity setup and maintenance:  
  • Setup cost: ₹150,000 ($1.8k) upfront.  
  • Plus maybe ₹200k/year ($2.4k) for an accountant, filings, etc.
  • Over 3 years: ₹750,000 total.
  1. HR support:  
  • Part-time HR consultant/admin: ₹300,000/year.  
  • Over 3 years: ₹900,000.
  1. Payroll software or services:  
  • ₹50,000/year.  
  • Over 3 years: ₹150,000.

Total for this scenario:

Placement ₹1,200,000 + entity ₹750,000 + HR ₹900,000 + payroll ₹150,000 = ₹3,000,000 (~$37k) over 3 years.

This means the staffing agency + entity route costs approximately ₹300,000 more than the EOR. If an employee quits in year 2 and needs replacing (another ₹240,000 placement fee), the cost difference grows even larger.

This rough math illustrates that while EOR has a steady ongoing cost, the alternative has many “hidden”costs that can add up to a similar or greater amount. 

And importantly, the alternative comes with higher management overhead – someone in your company has to manage accountants, manage compliance calendars, deal with any emergencies, etc., which is time not spent on core business. 

EOR consolidates that into one vendor relationship and one invoice.

Get Your India Hiring Strategy Right

The bottom line? There's no universal "right" answer to EOR vs staffing agencies in India. But there are definitely wrong answers for your specific situation.

We've watched brilliant companies stumble because they treated this as a procurement decision rather than a strategic one.

The CEO who chose the cheapest staffing option and then spent 6 months fighting compliance issues. Or the startup that burned through their runway on entity setup when an EOR could have had them operational in days.

Here's what we've learned after helping dozens of companies navigate this exact crossroads: 

The best hiring model is the one that gets out of your way so you can focus on what you came to India to accomplish.

Whether that's building a world-class engineering team, tapping into incredible customer service talent, or scaling operations in the world's fastest-growing major economy.

Your India story doesn't have to include plot twists around missed tax filings or employees leaving because they felt like contractors. It can be the straightforward success story of a company that picked the right employment model, executed flawlessly, and built something meaningful in one of the world's most exciting markets.

The choice is yours. But you don't have to make it alone, and we are here to help!

Skip the Trial-and-Error Approach to India Hiring

We've seen every hiring mistake in the book - let’s make sure you’re not the next one!

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